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In equity theory, recent research shows that distributive justice has a greater influence on employee satisfaction than procedural justice.
True
According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards.
achievement
John knows his more experienced workers don't need him to "babysit" them; he trusts them to know what to do, how to do it, and to get it done on time. In this respect, John is a ________ manager.
Theory Y
Herzberg called the factors that create job dissatisfaction ________ factors; when these factors are adequate, people won't be dissatisfied, but they won't be satisfied either.
hygiene
The three-needs theory of motivation states that there are three ________ needs that are major motivators in work.
acquired
Which one of the following are the three needs identified in the three-needs theory of motivation?
Need for achievement, need for power, need for affiliation.
According to Herzberg's two-factor theory, which one of the following is a hygiene factor?
Working conditions
Frederick Herzberg's two-factor theory proposes that ________.
extrinsic factors are associated with job dissatisfaction
When formal planning fails to lead to higher performance, which one of the following is most likely to be the reason for the failure?
External forces constrain managers' options.
According to Herzberg's two-factor theory, which one of the following is a motivator?
Responsibility
The employees at KLM Company are complaining that the supervisors tend to pick favorites within their departments. Company policies are not equally enforced and the favorites are not disciplined for safety violations. These employees are complaining about ________.
hygiene factors
Which one of the following is true about Herzberg's two-factor theory?
Satisfaction is not the opposite of dissatisfaction.
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