Operations Management at Technische Hochschule Ingolstadt

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Exemplary flashcards for Operations Management at the Technische Hochschule Ingolstadt on StudySmarter:

What is operations management?

Exemplary flashcards for Operations Management at the Technische Hochschule Ingolstadt on StudySmarter:

What does operations management do in an automobile assembly factory?

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What does operations management do at a physician?
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Exemplary flashcards for Operations Management at the Technische Hochschule Ingolstadt on StudySmarter:

What does operations management do at a management consultant?    

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What does operations management do in disaster relief charity?

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What does operations management do in an advertising agency?

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What are resources that are being transformed?
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What has materials as their dominant transformed resource?

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What has customers as their dominant transformed resource?

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What has information as their dominant transformed resource?
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What are the implications of high volume in operations?

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Exemplary flashcards for Operations Management at the Technische Hochschule Ingolstadt on StudySmarter:

Operations Management

What is operations management?

Operations management is the activity of managing the resources which are devoted to the production and delivery of products and services. 

It is the design and management of seamless, value‐ added processes across organizational boundaries to meet the real needs of the end customer.

Operations Management

What does operations management do in an automobile assembly factory?
It uses machines to efficiently assemble products that satisfy current customer needs.

Operations Management

What does operations management do at a physician?
It uses knowledge to effectively diagnose conditions in order to treat real and perceived patient concerns.

Operations Management

What does operations management do at a management consultant?    
It uses people to effectively create the services that will address current and potential client needs.

Operations Management

What does operations management do in disaster relief charity?
It uses ours and our partner's resources to speedily provide the supplies and services that relieve community suffering.

Operations Management

What does operations management do in an advertising agency?
It uses the staff's knowledge and experience to creatively present ideas that delight clients and addresses their real needs.

Operations Management

What are resources that are being transformed?
  • materials 
  • information 
  • customers

Operations Management

What are transforming resources?
  • facilities 
  • staff

Operations Management

What has materials as their dominant transformed resource?
  • manufacturing companies
  • mining companies 
  • retail operations
  • warehouses 
  • postal services 
  • container shipping line
  • trucking companies

Operations Management

What has customers as their dominant transformed resource?
  • hairdressers
  • hotels 
  • hospitals
  • mass rapid transports
  • theatres 
  • theme parks
  • dentists

Operations Management

What has information as their dominant transformed resource?
  • accountants
  • bank headquarters 
  • market research company 
  • financial analysts
  • news service
  • telecoms company

Operations Management

What are the implications of high volume in operations?
  • high repeatability 
  • specialization
  • capital intensive
  • low unit cost

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