at HSLU - Lucerne University Of Applied Sciences And Arts

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Was sind die Leistungsströme der Wirtschaft?

Es ist ein Austausch von

-Gütern
-Informationen
-Geld

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Auslöser für die Realisierung einer strategiekonformen Prozessorganisation

- Optimierung der Leistungserstellung
- Veränderung der IT-Infrastruktur
- Unternehmensentwicklung
- Geschäftsmodell-Innovation

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Prozessmanagement

Beschäftigt sich mit der Identifikation, Gestaltung, Dokumentation, Implementierung, Steuerung und Optimierung von Geschäftsprozessen

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Was ist der Unterschied zwischen einem Konsumgut und einem Investitionsgut?

Das Konsumgut geht an den Endverbraucher. Es ist privat.

Das Investitionsgut produziert man um zu produzieren. (Z.b. Maschine, Strom)

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Vorgehensschritte zur Realisierung einer strategiekonformen Prozessorganisation

Festlegung strategischer Rahmenbedingungen

(Geschäftsfelder, Unternehmensstrategie, Kernkompetenzen, Positionierung in Wertschöpfungskette, Zielvorgaben, Kennzahlensystem)

Unternehmensprozessmodell (Makrodesign Prozesse)

(Identifikation Geschäftsprozesse, Prozesslandkarte, Prozessumfang + Prozessflexibilität, Prozessverantwortung, KPI pro Geschäftsprozess)

Prozessgestaltung (Mikrodesign Prozesse)

(Modellierung Geschäftsprozesse, Identifikation erforderliche Ressourcen, Arbeitsorganisation, Aufbauorganisation, Prozess-Controlling)

Prozessimplementierung und -optimierung

(Einführung, regelmässige Messung + Beurteilung anhand KPI plus Benchmarking, kontinuierliche Prozessoptimierung, Prozessaudits, Verifizieren Zielvorgaben)

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Was sind die Grundsätze bei den Geschäftsprozessen um welche Schlagwörter geht es?

-Qualität - Flexibilität geg. Kunden

-Zeit - Kostenrahmen einhalten

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Erfolgsfaktoren/ Stolpersteine bei der Realisierung einer Prozessorganisation

Anbindung an Unternehmensstrategie
Strukturelle Verankerung Prozessmanagement
Implementierung Prozessmanagement
Betroffene zu Beteiligten machen
Kommunikation

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Was sind die Orchestratoren?

Das sind virtuelle Unternehmen, die aus Sicht der Kunden dieselbe Leistung wie die traditionellen Anbieter anbieten. Aber sie führen nicht alle wertschöpfenden Aktivitäten selber aus.
Gegen aussen Traditionell.

Z.b. Modebranche, dort ist häufig die Produktion ausgelagert.

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Was sind die Schichtenspezialisten, die Layer-player?

Unternehmen, die sich auf wenige Stufen der Wertschöpfungskette konzentrieren. Soll Spezialisierung und Grössenvorteile bringen.
Bsp. IT Rechenzentren

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Was sind die Merkmale der Integratoren?

Das ist das klassische Geschäftsmodell mit einer voll integrierten Wertschöpfungskette. Das verringert die Transaktionskosten. Besonders Migros hat viele Eigenmarken, das stellen sie selber her.

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Was sind die klassischen Geschäftsmodelle?

-Integratoren
-Schichtenspezialisten
-Orchestratoren
-Pioniere

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Was ist eine De-Konstruktion von Wertschöpfungsketten?

Die Unterteilung von einer bestehenden Wertschöpfungskette in einzelne Aktivitäten.

Gegenteil von der vertikalen Integration.
Die Logik dahinter: Es ist möglich, für jede Aktivität ein eigenes Geschäft zu betreiben.

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MGT Prozesse & Operations at HSLU - Lucerne University of Applied Sciences and Arts

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Zahlen und Operationen 2 at

6. Redox Prozesse at

Operations Management at

Medienprozesse at

Betriebliche Prozesse at

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MGT Prozesse & Operations at HSLU - Lucerne University of Applied Sciences and Arts

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Zahlen und Operationen 2 at

6. Redox Prozesse at

Operations Management at

Medienprozesse at

Betriebliche Prozesse at

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