Process Management at Hochschule Neu-Ulm | Flashcards & Summaries

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Lernmaterialien für Process Management an der Hochschule Neu-Ulm

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You want to survey existing processes. Which of the following statements are correct (mark with a cross)? (4 Points) (1)

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In addition to explicit knowledge, implicit knowledge must also be tapped

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Process management in hospitals has to be seen under special conditions. Please mark the correct statements with a cross. (4 Points) (1)

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The external factor patient can generally be neglected in the modelling of processes

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You want to survey existing processes. Which of the following statements are correct (mark with a cross)? (4 Points) (2)



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Process analysis is always also a system analysis

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Process management in hospitals has to be seen under special conditions. Please mark the correct statements with a cross. (4 Points) (2)


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Heteronomous process components refer to process components that are designed to integrate the patient's process components into their own processes

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Modularisation of processes and patients integration (2 points)

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through modularization of processes, highly complex processes can be partially standardized

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Variances and wheighting (4 points) (1)

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the calculation of process variants helps to evaluate the complexity of a process

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Which statements on the technology of the Service Blueprint are correct? Please mark the correct statements with a cross. (4 Points)  (2)


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One can only look at processes roughly with the Service Blueprint, a detailed view is not possible

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Process organisation and Business Process Management? (4 Points) (2)

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KAIZEN is a good example for a bottom up process improvement

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Operative and strategic Business Process Management? (4 Points)  (1)

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Strategic BPM focus on the process which starts and ends at the customer

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Operative and strategic Business Process Management? (4 Points)  (2)


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To minimize a cannibalization of operative goals, operative goals must be elaborated deductive from strategic goals

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Network planning techniques allow, among other things, the temporal mapping of projects or processes. Which of the following statements apply? Please mark the correct statements with a cross. (5 Points ) (1)

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The abbreviation CPM stands for ‚Central Parachute mapping‘
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Process organisation and Business Process Management? (4 Points) (1)

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The process organization primary focus on the tasks (especially how they follow each other)

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Q:

You want to survey existing processes. Which of the following statements are correct (mark with a cross)? (4 Points) (1)

A:

In addition to explicit knowledge, implicit knowledge must also be tapped

Q:

Process management in hospitals has to be seen under special conditions. Please mark the correct statements with a cross. (4 Points) (1)

A:

The external factor patient can generally be neglected in the modelling of processes

Q:

You want to survey existing processes. Which of the following statements are correct (mark with a cross)? (4 Points) (2)



A:

Process analysis is always also a system analysis

Q:

Process management in hospitals has to be seen under special conditions. Please mark the correct statements with a cross. (4 Points) (2)


A:

Heteronomous process components refer to process components that are designed to integrate the patient's process components into their own processes

Q:

Modularisation of processes and patients integration (2 points)

A:

through modularization of processes, highly complex processes can be partially standardized

Mehr Karteikarten anzeigen
Q:

Variances and wheighting (4 points) (1)

A:

the calculation of process variants helps to evaluate the complexity of a process

Q:

Which statements on the technology of the Service Blueprint are correct? Please mark the correct statements with a cross. (4 Points)  (2)


A:

One can only look at processes roughly with the Service Blueprint, a detailed view is not possible

Q:

Process organisation and Business Process Management? (4 Points) (2)

A:

KAIZEN is a good example for a bottom up process improvement

Q:

Operative and strategic Business Process Management? (4 Points)  (1)

A:

Strategic BPM focus on the process which starts and ends at the customer

Q:

Operative and strategic Business Process Management? (4 Points)  (2)


A:

To minimize a cannibalization of operative goals, operative goals must be elaborated deductive from strategic goals

Q:

Network planning techniques allow, among other things, the temporal mapping of projects or processes. Which of the following statements apply? Please mark the correct statements with a cross. (5 Points ) (1)

A:
The abbreviation CPM stands for ‚Central Parachute mapping‘
Q:

Process organisation and Business Process Management? (4 Points) (1)

A:

The process organization primary focus on the tasks (especially how they follow each other)

Process Management

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