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What is organization?
A collection of people organized to achieve a common purpose
What is Organizational Behavior (OB)?
Human Behavior in Organizational Setting & orga are influencing each other the environment also influences both (employees bg / orga culture)
Why Do We Learn OB?
1. Become a better employee/ manager
2. Understand how people behave and why
3. Help you focus on developing a global mindset
consequences:
1. Motivated, engaged employees whose goals align with
business strategy
2. Strong leadership and direction
3. Better bottom lines
Management
process of working with people & through people to accomplish organizational goals effectively and efficiently
Effectiveness
accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction.
Efficiency
is getting work done with a minimum of effort, expense, or waste.
Four Functions of Management
Planning
Determinig an orgas desired future position and how to get there (defining goals)
Organizing
Designing jobs, grouping jobs into units, establishing patterns of authority between jobs and units (distribute responsibility)
Leading
Getting organizational members to work together toward the orgas goals
Controlling
Monitoring & correcting the actions of the orga and its members to keep them directed toward their goals
Four Types of Resources
Human, Financial, Physical, Information
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