Sales Assistants practice: Weekly reports, CRM upkeep, Order entry

Passt der Kurs zu dir?

1. 1
   Für die bundesweit geregelte Prüfung zum Geprüften Berufsspezialisten für Vertrieb eine dreijährige Ausbildung, eine zweijährige Ausbildung mit einem Jahr Berufspraxis oder vier Jahre Berufspraxis mit Bezug zu Verkauf und Vertrieb (§ 2 VertrFPrV).
2. 2
   Sicheres Deutsch in Gespräch und Schrift, weil du Telefonate führst, Angebote formulierst und Einwände von Kunden beantwortest.
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   Für die Förderung mit Bildungsgutschein nach § 81 SGB III ein Beratungsgespräch bei der Agentur für Arbeit vor Kursbeginn und einen zugelassenen Vertriebskurs.

Das lernst du

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   Program Objectives
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   This training program is open to anyone interested in expanding their professional skills. The practical examples and exercises are chosen so they map well to the daily work of Sales Assistants; participation is expressly open to everyone, regardless of current professional role. The course teaches methods, tools, and content that can be applied in many different work contexts.
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   Practical Application for Sales Assistants
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   The following typical tasks from the daily work of Sales Assistants serve as worked examples in the exercises; they can be adapted to other fields of activity during the course

   Quote folders
   CRM upkeep
   Weekly reports
   Conditions maintenance
   Order entry
   DevOps Foundation Fast Track & Marketing: Social Media with AI
   This training program offers participants comprehensive knowledge in two key areas: DevOps principles and practices for accelerating IT careers, and the strategic application of Artificial Intelligence in social media marketing.
   DevOps Foundation Fast Track
   Course Objectives
   This course aims to equip participants with a foundational understanding of DevOps concepts, principles, and practices. It focuses on accelerating career development by enhancing IT skills and fostering a collaborative approach to software development and IT operations.
   The curriculum covers the evolution and rationale behind DevOps, its core values and principles, and the importance of a DevOps culture. It delves into stakeholder collaboration, agile methodologies, and service management within a DevOps context. Participants will explore various DevOps roles, toolchains, and essential practices such as Continuous Integration, Continuous Delivery, and Continuous Deployment. The course also examines testing methodologies, quality assurance, and the role of containers, microservices, and open-source technologies. Lean principles, the DevOps tool landscape, performance measurement, change management, and resilience are also addressed. Furthermore, the program explores agile frameworks like Scrum and Kanban, innovative practices such as ChatOps, and techniques for value stream mapping and continuous improvement.
   Learning Objectives
   Understand the fundamental concepts and benefits of DevOps.
   Identify and apply DevOps values, principles, and cultural aspects.
   Recognize the importance of collaboration among stakeholders.
   Comprehend key DevOps practices, including CI/CD, testing, and automation.
   Evaluate the role of containers, microservices, and open-source tools.
   Apply Lean Thinking and Value Stream Mapping for process optimization.
   Understand metrics, KPIs, and performance measurement in a DevOps environment.
   Grasp concepts of change management, resilience, and DevSecOps.
   Career Prospects
   This course provides a solid foundation for individuals seeking to advance their careers in IT roles that involve software development, operations, and IT management. It prepares participants for positions that require an understanding of agile methodologies, continuous improvement, and efficient IT service delivery.
   Marketing: Social Media with AI
   This course focuses on leveraging Artificial Intelligence to enhance the efficiency and effectiveness of social media marketing strategies. It guides participants through the process of trend analysis, content creation, community engagement, and performance measurement in the context of AI-driven insights.
   The program begins with an introduction to social media in the age of AI, highlighting its relevance and impact. It covers an understanding of various social media platforms, including Instagram, TikTok, and LinkedIn. Participants will learn to utilize AI for trend identification and social listening to derive actionable insights. The course details the development of content strategies, including the creation of diverse content formats and the application of AI tools. Social storytelling techniques and effective publishing workflows, including automation and testing, are explored. Engagement and community building strategies are discussed, alongside methods for organic and paid social media growth. The use of AI in paid social advertising, including targeting, creative development, and budget management, is a key component. Finally, the course addresses performance measurement, optimization through KPIs and dashboards, and future trends in social media and AI.
   Understand the role of AI in modern social media marketing.
   Identify and effectively utilize key social media platforms.
   Apply AI tools for trend analysis and social listening.
   Develop strategic content plans and formats supported by AI.
   Implement effective social media publishing and automation workflows.
   Foster community engagement and drive social media growth.
   Utilize AI for optimizing paid social media campaigns.
   Measure and analyze social media performance using relevant KPIs.
   This course is beneficial for professionals in marketing, communications, and digital strategy roles. It equips individuals with the skills to manage and optimize social media presence, drive engagement, and achieve marketing objectives through the strategic application of AI.

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   Bielefeld

   28.09.2026 · Blended Learning · Vollzeit · 1–3 Monate · 1.000–5.000 €

2. 2

   Bielefeld

   28.09.2026 · Blended Learning · Teilzeit · 3–6 Monate · 1.000–5.000 €

3. 3

   Dortmund

   28.09.2026 · Blended Learning · Teilzeit · 3–6 Monate · 1.000–5.000 €

4. 4

   Bremen

   28.09.2026 · Blended Learning · Vollzeit · 1–3 Monate · 1.000–5.000 €

5. 5

   Freiburg im Breisgau

   28.09.2026 · Blended Learning · Teilzeit · 3–6 Monate · 1.000–5.000 €

Förderwege

Wer deinen Kurs zahlt

Brutto im Monat

Mitte und Viertel bundesweit

3 Schritte vom Kurs in den Beruf

1. 1

   Neukunden geplant und rechtssicher ansprechen

   Du lernst, Zielkunden zu recherchieren, Erstkontakte zu planen und Gespräche so zu führen, dass ein Termin vereinbart wird. Für Werbeanrufe bei Verbrauchern verlangt § 7 UWG eine vorherige ausdrückliche Einwilligung, bei Geschäftskunden genügt eine zumindest mutmaßliche Einwilligung. Beispiel: Du stellst eine Liste von Maschinenbaubetrieben in deiner Region zusammen und bereitest für jeden einen eigenen Gesprächseinstieg vor.

2. 2

   Pipeline und Vertriebskennzahlen steuern

   In Kursen zu Vertriebssteuerung und KPI-Management führst du Leads, Angebote und Abschlüsse in einem CRM-System und wertest Abschlussquote und Auftragswert aus. So erkennst du, in welcher Phase der Pipeline Geschäfte verloren gehen. Beispiel: Du bemerkst im CRM, dass viele Angebote ohne Nachfassen liegen bleiben, und legst für jedes eine Wiedervorlage nach einer Woche an.

3. 3

   Digitale Werkzeuge im Verkauf einsetzen

   Kurse zu Digital Sales, Omnichannel Vertrieb oder Kundenansprache mit generativer AI zeigen, wie du Videotermine, Chat und KI-Assistenten für Recherche, Gesprächsvorbereitung und Angebotstexte nutzt. Kundendaten gibst du dabei nur in Werkzeuge ein, die dein Unternehmen für den Datenschutz freigegeben hat. Beispiel: Ein KI-Assistent fasst dir die Website eines Interessenten zusammen, und du prüfst jede Angabe vor dem Termin selbst.

Themen

Arbeitsmarkt

Vertriebsassistent bundesweit in Zahlen