Usability & UX Expert CPUX-F & Advanced UT / UR / DS - AI - English

Passt der Kurs zu dir?

1. 1
   Sicherer Umgang mit dem Computer und die Bereitschaft, ein Designwerkzeug wie Figma von Grund auf zu lernen; für Wireframes brauchst du kein Zeichentalent.
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   Für viele Stellen ein Studium in Medien- oder Kommunikationsdesign oder Medieninformatik; den Einstieg öffnet auch eine Aus- oder Weiterbildung im Medien- oder Kommunikationsdesign.
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   Für eine geförderte Teilnahme ein Bildungsgutschein der Agentur für Arbeit nach § 81 SGB III, den der Kursträger vor Beginn bei der Agentur vorlegt.

Das lernst du

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   The Usability & UX (User Experience) training with all important methods and practical exercises to create 2 own portfolios for your personal application process from the UXQB® (recognized CPUX training provider) CPUX-F basic knowledge at Foundation Level of Usability & UX and Advanced Level Usability Testing & Evaluation CPUX-UT for Usability Engineering projects, User Requirements Engineering based on CPUX-UR curriculum and Designing Solutions based on Advanced Level CPUX-DS curriculum. The complete package for a Usability Expert.
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   Core message of the training

   In the training and the extensive practical exercises with coaching from a experienced certified expert you will learn the basic knowledge and all advanced methods of usability testing and evaluation as well as to understand the requirements and user needs of users and to conceptualize them in innovative Usability & UX engineering solutions with convincing designs and to implement them in interactive prototypes. You will become a usability & UX expert for the development of systems of all kinds in all industries.
   Use artificial intelligence
   You will learn how to use AI tools (Artificial Intelligence) for the development and design of your UX concepts. You might develop personas and storyboards with AI tools.
   The seminar is for all people who want to qualify for a job in UX and digital transformation (Internet, software, Internet of Things, product development, automotive, administration, aerospace, aviation) and want to carry out usability tests and evaluations responsibly and develop digital interaction concepts.
   Usability engineering with lots of practical exercises. Learn how Lean UX, Design Thinking, Virtual Collaboration with V-Classroom-XL works. The live online course for UX professionals in digital transformation. Your questions will be answered live online and immediately.
   In addition to the basics of CPUX-F, the seminar teaches all important concepts for the development and design of digital products, websites / mobile, tablet, web apps and touch design in many practical exercises.
   You will work on a project to develop concepts and prototypes for digital products and services based on the fundamentals of the human-centered design process in accordance with ISO 9241 and the fundamentals of usability and user experience.
   You start with a context of use analysis, develop personas and derive user requirements for your project.
   The basics of good design will help you to design use scenarios, user flows and prototypes. You will learn how to use perceptual psychology, intuitiveness and affordances in interaction design.
   You will learn how to test and evaluate iteratively with real users and video recordings.

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   Unique

   Planning, implementation and evaluation of remote usability tests with real users and planning, preparation and implementation of moderated usability tests with video recordings and cut videos for your test report.
   Usability & UX expert course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of competence.
   Human-centered design process
   Understanding the essential elements of human-centered design
   6 principles of human-centered design
   Involvement of users
   Iteration based on frequent usability evaluation
   Addressing the entire user experience
   Basic terms - usability & user experience
   Usability & User Experience (UX) & the difference
   Concept of usability, effectiveness, efficiency & satisfaction
   Design & implement user experience
   Goal, user interface, dialog and interactive system
   Accessibility and aids
   Essential contents of ISO 9241
   Responsibilities of a user experience professional

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   Practical exercises

   Distinguishing between usability & user experience using practical examples (IOS / Android / Windows Mobile)

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   Planning the human-centered design process

   Deliverables and methods
   Human-centered quality goals

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   Understanding and defining the context of use

   Elements of the context of use
   Task models & goals
   User groups, user group profiles and persona
   Primary users, secondary users, indirect users
   Actual scenarios versus usage scenarios (target scenarios)
   Interview and observation techniques
   User journey map
   Describing the context of use after collecting data via interview
   Creating a persona
   Formulate actual scenario
   Specifying the user requirements
   User needs versus user requirements
   User requirements as a subset of stakeholder requirements
   Identifying user needs - What does the user really need?
   Deriving user requirements
   Designing Solutions that meet user requirements - Specifying the interaction
   Task modeling as the basis for task-appropriate interactions
   Interaction specification with usage scenarios and storyboards
   Information architecture and navigation structure
   Basic principles of 'good UX design', golden ratio, aesthetics
   Psychology of perception - mental models, affordances, design principles
   Design and design rules
   IOS / Google Styleguide
   Formulating usage scenarios using the example of a mobile app / tablet app
   Developing storyboards and wireflows
   Harmonization of the design via wireframes
   Developing detailed use cases
   Developing interactive prototypes for a mobile app
   Exercise with Figma
   Usability tests
   Types of usability tests
   Selecting and formulating usability test tasks
   Preparing and conducting usability tests
   Documenting and communicating usability test results
   Inspections and user surveys
   Types of inspection
   Inspection criteria
   User survey
   Developing test tasks for an online usability test, e.g. RapidUserTests
   Formulation of screening criteria for usability tests
   Preparation of documents for a remote / crowd usability test
   Usability test & expert evaluation according CPUX-UT curriculum
   Inspection - Expert Evaluation
   Familiarization with the most important usability evaluation methods, expert review, heuristic evaluation, cognitive walkthrough
   Classification of the evaluation methods in the usability engineering process
   Heuristic evaluation
   Planning, conducting & evaluating usability tests
   Variants of usability tests
   Preparing a usability test
   Conducting a usability test
   Recruiting test subjects
   Creating an evaluation report
   Conducting a KJ workshop
   Report findings
   Prioritize and categorize findings
   Define recruitment criteria
   Creating a test script
   Conducting a usability test with real users
   Creating a usability test report
   User requirements engineering
   Planning and carrying out a context of use analysis
   Collect and document context of use information
   Identify requirements in context of use information
   Derive and structure user requirements from requirements
   Consolidate user requirements
   Work products and roles
   Plan and carry out context of use analysis
   Develop and describe personas
   Develop user group profiles
   Analyze and document task models
   Documenting context of use information
   Derive user requirements from needs
   Structure and consolidate user requiremen…

Förderwege

Wer deinen Kurs zahlt

Brutto im Monat

Mitte und Viertel bundesweit

3 Schritte vom Kurs in den Beruf

1. 1

   Nutzerbedürfnisse belegen statt vermuten

   Im UX Research übst du Interviews, Beobachtung und Umfragen und fasst die Ergebnisse in Personas und User Journeys zusammen. Damit begründest du Designentscheidungen gegenüber Produktmanagement und Entwicklung mit Befunden aus echten Gesprächen. Beispiel: Du befragst Bestandskunden eines Online-Shops und leitest aus ihren Antworten drei Personas ab.

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   Prototypen bauen und mit Nutzern testen

   In Figma entwirfst du Screens, Komponenten und klickbare Prototypen, die du in moderierten Usability-Tests prüfst. Du lernst, Testaufgaben zu formulieren und beobachtete Bedienprobleme nach Schweregrad zu ordnen. Beispiel: Testpersonen klicken den Bestellvorgang einer App durch, und du notierst, an welchem Schritt sie abbrechen.

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   Barrierefreiheit im Entwurf berücksichtigen

   Für Online-Shops und andere Dienstleistungen im elektronischen Geschäftsverkehr für Verbraucher schreibt das Barrierefreiheitsstärkungs­gesetz eine barrierefreie Gestaltung vor; Kleinstunternehmen, die Dienstleistungen erbringen, sind ausgenommen. Achte darauf, ob der Kurs Kontraste, Tastaturbedienung und Alternativtexte schon in der Entwurfsphase behandelt. Beispiel: Du prüfst im Checkout-Entwurf, ob jede Schaltfläche ohne Maus erreichbar ist und sich deutlich vom Hintergrund abhebt.

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