Digital Government Management an der Universität Augsburg | Karteikarten & Zusammenfassungen

Lernmaterialien für Digital Government Management an der Universität Augsburg

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TESTE DEIN WISSEN

What is the impact of E-Procurement?

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TESTE DEIN WISSEN

-> Significant cost savings for PA:

- Reduced communication costs 

- Reduced process costs

- Reduced product costs

Challenge: Digital divide (e.g. not enough capacity to use e-procurement platforms

- Reduced inventory levels


-> Better service delivery

- Always available services

- Improved process quality

- Improved process transparency


-> Fair and transparent competition

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TESTE DEIN WISSEN

What are European Regulations?

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TESTE DEIN WISSEN

-> Directive 2004/17/EC and 2004/18/EC 

-> Sets out specific rules for conducting public procurement electronically
- A directive sets an objective that is to be achieved by member states
- Form and methods used to implement the directive is left to the national authorities

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What are German Regulations above EU thresold?

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Part IV of the Act Prohibiting Restrictions of Competition (Gesetz gegen Wettbewerbsbeschränkung, GWB):
- Constitutes the federal procurement law for supplies, services, and works above the EU thresholds
- Contains key principles for awarding public contracts (e.g. fair competition, non-discrimination, transparency) (GWB §97 (1)-(4))
- Allows the federal government to define more detailed regulations about awarding public contracts by passing further administrative orders (VgV)

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TESTE DEIN WISSEN

What are debates on e-procurement?

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TESTE DEIN WISSEN

- Degree of centralization of decision making at an organizational level: Who decides on the goods and services that an organization requires and from which supplier is it procured from?

- Degree of centralization of decision making at an inter-organizational level: Are public administrations willing to cede decision making power?
- Degree of centralization of computing infrastructure: Who builds, owns, and operates the infrastructure?

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TESTE DEIN WISSEN

give arguments for centralized and decentralized IT infrastructure.

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TESTE DEIN WISSEN

Arguments for one central platform:

- Due to homogenous legal framework, applications required are quite similar 

- If public administration is seen as one single entity, most efficient 

- One single point of contact for suppliers


Arguments for many platforms 

- Government is such a complex entity that one system cannot possibly satisfy all of its requirements 

- The fact that central platforms would potentially be developed and operated by private organizations does not help either (would be a monopoly)


question is typically not about "which wy is best?", but usually "whose way is it going to be?"

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TESTE DEIN WISSEN

Explain the term "Nonparticipation"

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TESTE DEIN WISSEN

1) manipulation:

Distortion of participation into a public relations vehicle by power holders, e.g., citizen advisory committees

o People are placed on advisory committees for purposes of engineering their support o At meetings officials educate, persuade, and advise citizens, not the reverse


2) Therapy: Citizens are engaged in extensive activity, but the focus of it is on curing them of their “pathology”, e.g., public housing programs o Tenant groups are used as vehicles for promoting control-your-child or cleanup campaigns o Tenants are brought together to help them adjust their values and attitudes to those of the larger society

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TESTE DEIN WISSEN

Explain the three aspects of Tokenism.

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TESTE DEIN WISSEN

3) Informing:

- One-way flow of information from officials to citizens

- But no channel for feedback 

- E.g., news media, pamphlets, web-site with static content


4) Consultation:

- Officials invite citizen opinion 

- But no assurance that citizen concerns are taken into account, e.g., attitude surveys, neighborhood meetings


5) Placation:

- Citizens have a minority vote in decision-making 

- But traditional power elites still hold the majority votes, e.g., a few hand-picked citizens are placed on a community board


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TESTE DEIN WISSEN

What's the definition of E-Voting?

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TESTE DEIN WISSEN

E-Voting is used for polls at TV Shows like e.g. Casting Shows where you would vote for the winner.

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TESTE DEIN WISSEN

What are the elements of an open government?

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TESTE DEIN WISSEN

open data, open participation and open collaboration

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What is an interoperability framework?

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TESTE DEIN WISSEN

interoperabiliy is an agreed approach to interoperability for organizations that do not wish to work together towards the joint delivery of public services

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TESTE DEIN WISSEN

Why is interoperability important?

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TESTE DEIN WISSEN

Interoperability is a prerequisite for efficient public service delivery and also a facilitator in this regard.

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TESTE DEIN WISSEN

What are direct externalities?

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TESTE DEIN WISSEN

complementary adoption is a direct exernality: each user's adoption pays off, and the incentive to adopt increases as more people adopt (e.g. e-mail, telecommunication network, vaccines)

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Beispielhafte Karteikarten für deinen Digital Government Management Kurs an der Universität Augsburg - von Kommilitonen auf StudySmarter erstellt!

Q:

What is the impact of E-Procurement?

A:

-> Significant cost savings for PA:

- Reduced communication costs 

- Reduced process costs

- Reduced product costs

Challenge: Digital divide (e.g. not enough capacity to use e-procurement platforms

- Reduced inventory levels


-> Better service delivery

- Always available services

- Improved process quality

- Improved process transparency


-> Fair and transparent competition

Q:

What are European Regulations?

A:

-> Directive 2004/17/EC and 2004/18/EC 

-> Sets out specific rules for conducting public procurement electronically
- A directive sets an objective that is to be achieved by member states
- Form and methods used to implement the directive is left to the national authorities

Q:

What are German Regulations above EU thresold?

A:

Part IV of the Act Prohibiting Restrictions of Competition (Gesetz gegen Wettbewerbsbeschränkung, GWB):
- Constitutes the federal procurement law for supplies, services, and works above the EU thresholds
- Contains key principles for awarding public contracts (e.g. fair competition, non-discrimination, transparency) (GWB §97 (1)-(4))
- Allows the federal government to define more detailed regulations about awarding public contracts by passing further administrative orders (VgV)

Q:

What are debates on e-procurement?

A:

- Degree of centralization of decision making at an organizational level: Who decides on the goods and services that an organization requires and from which supplier is it procured from?

- Degree of centralization of decision making at an inter-organizational level: Are public administrations willing to cede decision making power?
- Degree of centralization of computing infrastructure: Who builds, owns, and operates the infrastructure?

Q:

give arguments for centralized and decentralized IT infrastructure.

A:

Arguments for one central platform:

- Due to homogenous legal framework, applications required are quite similar 

- If public administration is seen as one single entity, most efficient 

- One single point of contact for suppliers


Arguments for many platforms 

- Government is such a complex entity that one system cannot possibly satisfy all of its requirements 

- The fact that central platforms would potentially be developed and operated by private organizations does not help either (would be a monopoly)


question is typically not about "which wy is best?", but usually "whose way is it going to be?"

Mehr Karteikarten anzeigen
Q:

Explain the term "Nonparticipation"

A:

1) manipulation:

Distortion of participation into a public relations vehicle by power holders, e.g., citizen advisory committees

o People are placed on advisory committees for purposes of engineering their support o At meetings officials educate, persuade, and advise citizens, not the reverse


2) Therapy: Citizens are engaged in extensive activity, but the focus of it is on curing them of their “pathology”, e.g., public housing programs o Tenant groups are used as vehicles for promoting control-your-child or cleanup campaigns o Tenants are brought together to help them adjust their values and attitudes to those of the larger society

Q:

Explain the three aspects of Tokenism.

A:

3) Informing:

- One-way flow of information from officials to citizens

- But no channel for feedback 

- E.g., news media, pamphlets, web-site with static content


4) Consultation:

- Officials invite citizen opinion 

- But no assurance that citizen concerns are taken into account, e.g., attitude surveys, neighborhood meetings


5) Placation:

- Citizens have a minority vote in decision-making 

- But traditional power elites still hold the majority votes, e.g., a few hand-picked citizens are placed on a community board


Q:

What's the definition of E-Voting?

A:

E-Voting is used for polls at TV Shows like e.g. Casting Shows where you would vote for the winner.

Q:

What are the elements of an open government?

A:

open data, open participation and open collaboration

Q:

What is an interoperability framework?

A:

interoperabiliy is an agreed approach to interoperability for organizations that do not wish to work together towards the joint delivery of public services

Q:

Why is interoperability important?

A:

Interoperability is a prerequisite for efficient public service delivery and also a facilitator in this regard.

Q:

What are direct externalities?

A:

complementary adoption is a direct exernality: each user's adoption pays off, and the incentive to adopt increases as more people adopt (e.g. e-mail, telecommunication network, vaccines)

Digital Government Management

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Eine der Digital Government Management Zusammenfassungen auf StudySmarter | Universität Augsburg

Digital Government Management - Summary


Introduction to digital government

What is the goal of digital government?


- Two mechanisms to create and manage trust


- Use ICT to transform the relationship
between government and society



What are the two main reform paradigms?




How does digital government evolve? 


- Digital government development models 


- Trajectory turning point theory





Impact of digital government





What forms of democracy exist?


- Direct democracy vs. representative democracy



What is digital democracy?


- Role of the internet 

- Challenges

- Enabler of more direct democratic elements


What constitutes the public administration?


- Rule of law 

- Functions


Which major reform waves in public sector exist?


- New public management (NPM) 

- Digital-era governance (DEG)


What are the major trends in digital government reform?


- One-stop government 

- Open government





The digital divide

What is the capability approach?




What is the digital divide? 


- What is meant by ICT? 

- What is meant by access? 

- What distinguishes advantaged and disadvantages groups?



How does the European Union fight against DD?


- Digital Agenda



What are consequences for digital government?


- Maintaining offline channels 

- Accessibility 

- Monitor political sentiments



Legal aspects


What are the special legal requirements on delivering public services online with respect to: 


Authenticity and integrity

- Electronic signature



Confidentiality 

- Principles of data protection 

- Secure socket layer protocol



Data protection regulation

- Equal opportunities 

- Web accessibility guidelines




Online one-stop government


What is the vision of online public service delivery?

- Concept of online one-stop government of Public services: 

24 hours a day, from anywhere, through a single point of contact, presented according to customers‘ needs and understanding o Shift to process-orientation: life-event principle



How can online one-stop government be implemented?


- E-Government service marketplace concept 

- Best practices




Interoperability


Why is interoperability important?

- Prerequisite for and a facilitator of efficient public service delivery


What is an interoperability framework?

- Agreed approach to interoperability for organizations that wish to work together towards the joint delivery of public services


How can interoperability be increased in the public sector? 

- Theory of network externalities
o Direct vs. indirect network externalities
o Critical mass


Exchange standard adoption model
o External pressure, perceived benefits, readiness






Open government


Why and how transparency?

- Open data 

- Data portals



What are the opportunities of open participation and collaboration?



E-Procurement


What are the legal requirements?


- GPA, EU directives 

- Tendering procedures



What kind of tools exist?


- Tendering versus catalogue systems




What trade-offs does E-Procurement implementation involve?


- Centralized vs. decentralized decision-making at an organizational level 11 

- Centralized vs. decentralized decision-making at an interorganizational level 

- Centralized vs. decentralized of computing infrastructure





E-Voting


What are the requirements on voting systems?




Which types of E-Voting exist?


- Voting machines 

o Direct recording electronic 

• Problem: „audit gap“ between the voter‘s finger and the electronic medium on which the votes are recorded 


o Optical voting technology 

• Problem: risk of manipulations -> CCC hack in Hamburg



- Internet voting 

o Benefits 

o Challenges 

• Transition from voting at presence to voting remote 

• Transition from postal voting to internet voting 12 

o Differences of countries in implementation





E-Participation

What is citizen participation?


- Arnstein‘s ladder of citizen participation


How can E-Participation be implemented?


- A framework of ICT exploitation for E-Participation initiatives



Digital Government Management

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