Presentation & Communication Techniques an der Technische Hochschule Nürnberg | Karteikarten & Zusammenfassungen

Lernmaterialien für presentation & communication techniques an der Technische Hochschule Nürnberg

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Definition "communication"

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process of understanding and sharing meaning.
process = dynamic activity, always changing
understand = relate, perceive
sharing = conveying, transfer of thoughts
meaning = significance

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explain transactional model of communication
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an exchange of a message/feedback between source and receiver

secondary elements (context, interference, environment) effect but do not determine

simultaneously switching between dominant and submissive (source/receiver) part of the communication 
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what is the constructivist model of communication
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construct = to build

negotiation -> agreement

negotiated meaning (=focus) impacted by channel, environment, interference, context (dominantly effecting meaning)

through mutual negotiation both partners of the conversation construct meaning

negotiation may also mean internal negotiation about the meaning of the message

every process of understanding is influenced by your culture

culture is everything and your personal reaction to it
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communication types 
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intra personal (own thoughts and feelings... communication with yourself)

inter personal (involves 2 people communicating, informal VS. formal is based on level of intimacy) e. g. Dialoge, Interview, doctor-patient

group (3-8/10 people (small groups) if more, the group tends to break up into smaller groups (micro- or sub-groups), resulting in INTER PERSONAL COMMUNICATION e. g. group - work, teamwork, friends 

public (different dynamics: receiver in submissive position, role of source is primary, emphasis more on message than participants (?)) e. g. lecture, conference, tourguide

mass (larger group, not necessarily known) 
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GROUP COMMUNICATION
definition of a group (different than group communication type) 
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3 or more people who affiliate (interact, cooperate)
they exchange information because they have something in common

the bigger the group the more likely it is for sub groups to emerge 
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important facts about group communication
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more formal /less personal (dependent on norms);
better distinction of who is receiver/sender;
turntaking / not as simultaneous;
shared time;
takes more time and energy (effort);
competing agendas/ perspectives (>agreement is harder to be reached) 


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advantages in working groups
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feeling of support/belonging/companionship > makes us perform better as individuals

curbs extreme personalities

building relationships and network > helps later on


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disadvantages of groups 
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time/energy consuming (to create, repair, maintain the relationship)

feelings can be hurt (>changes perspective on group/individuals)

bad people (shrinking their duties, lie...) untermine the relationship in the group
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primary vs secondary groups 
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primary group: existential /part of your character. you are reliant on those groups (gender, age, nationality)

secondary group: not defining, you don't need them to live
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life cycle of a Group
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forming
storming
norming
performing
adjourning

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dealing with conflict 
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infection/cancer : avoiding problem -> infects and destroys grouo

machine/friction different ideas mean fraction but that means process (a good thing)

group can choose how to solve a conflict
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styles of approaching conflict 
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non-confrontational (stay away from conflict)

controlling (confronting)

cooperative (peace-making in interest) 
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Q:
Definition "communication"

A:
process of understanding and sharing meaning.
process = dynamic activity, always changing
understand = relate, perceive
sharing = conveying, transfer of thoughts
meaning = significance

Q:
explain transactional model of communication
A:
an exchange of a message/feedback between source and receiver

secondary elements (context, interference, environment) effect but do not determine

simultaneously switching between dominant and submissive (source/receiver) part of the communication 
Q:
what is the constructivist model of communication
A:
construct = to build

negotiation -> agreement

negotiated meaning (=focus) impacted by channel, environment, interference, context (dominantly effecting meaning)

through mutual negotiation both partners of the conversation construct meaning

negotiation may also mean internal negotiation about the meaning of the message

every process of understanding is influenced by your culture

culture is everything and your personal reaction to it
Q:
communication types 
A:
intra personal (own thoughts and feelings... communication with yourself)

inter personal (involves 2 people communicating, informal VS. formal is based on level of intimacy) e. g. Dialoge, Interview, doctor-patient

group (3-8/10 people (small groups) if more, the group tends to break up into smaller groups (micro- or sub-groups), resulting in INTER PERSONAL COMMUNICATION e. g. group - work, teamwork, friends 

public (different dynamics: receiver in submissive position, role of source is primary, emphasis more on message than participants (?)) e. g. lecture, conference, tourguide

mass (larger group, not necessarily known) 
Q:
GROUP COMMUNICATION
definition of a group (different than group communication type) 
A:
3 or more people who affiliate (interact, cooperate)
they exchange information because they have something in common

the bigger the group the more likely it is for sub groups to emerge 
Mehr Karteikarten anzeigen
Q:
important facts about group communication
A:
more formal /less personal (dependent on norms);
better distinction of who is receiver/sender;
turntaking / not as simultaneous;
shared time;
takes more time and energy (effort);
competing agendas/ perspectives (>agreement is harder to be reached) 


Q:
advantages in working groups
A:
feeling of support/belonging/companionship > makes us perform better as individuals

curbs extreme personalities

building relationships and network > helps later on


Q:
disadvantages of groups 
A:
time/energy consuming (to create, repair, maintain the relationship)

feelings can be hurt (>changes perspective on group/individuals)

bad people (shrinking their duties, lie...) untermine the relationship in the group
Q:
primary vs secondary groups 
A:
primary group: existential /part of your character. you are reliant on those groups (gender, age, nationality)

secondary group: not defining, you don't need them to live
Q:
life cycle of a Group
A:
forming
storming
norming
performing
adjourning

Q:
dealing with conflict 
A:
infection/cancer : avoiding problem -> infects and destroys grouo

machine/friction different ideas mean fraction but that means process (a good thing)

group can choose how to solve a conflict
Q:
styles of approaching conflict 
A:
non-confrontational (stay away from conflict)

controlling (confronting)

cooperative (peace-making in interest) 
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