Mitschriften Controlling, Leadership an der Technische Hochschule Georg Agricola | Karteikarten & Zusammenfassungen

Lernmaterialien für Mitschriften Controlling, Leadership an der Technische Hochschule Georg Agricola

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Function of the Manager

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  • operates the business
  • responsible for the result
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Function of the Controller

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  • has economic authority 
  • responsible for the transparency of the result
  • designs and maintains the control systems
  • secures and provides necessary data and information
  • economical advisor
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What does the Economic Maximum Principle mean?

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maximum goal should be generated with limited resources

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What is the Process of Control?

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1. Establish Performance objectives and standards

2. measure actual performance 

3. compare actual performance with defined standards --> variance analysis

4. take necessary actions

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How to set up goals?

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  • competitor analysis
  • SWOT
  • checking previous operformance 
  • Market --> potential etc.
  • customer analysis --> interests, location etc.
  • ~around September/ October
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Why is Controlling important/ further features of controlling?


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  • improves performance by improving motivation through praise and recognition
  • without Controlling you don´t know if you achieved your goals
  • works well for ambitious employees, lazy ones feel pressurized --> discipline and order
  • judging of accuracy of standards
  • minimize errors
  • achieve organizational goals
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What are the main problems of Controlling?

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  • interfaces --> connections between persons and departments
  • target competitions e.g. between production and sales
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What is strategic Controlling?

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  • trying to plan or forecast the future 
  • more than 5 years
  • strengths/ weaknesses, chances/ risks
  • ensure continuity of the company
  • environment and enterprises
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What is operative Controlling?

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  • more on corrections focused --> KPIs
  • 1-5 years
  • profitability, efficiency
  • expense/ revenue, Cost/ service
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What is the ABC-Analysis?

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  • categorizing objects according to their importance
  • e.g. which clients/ products are mainly participating on the company´s turnover --> "A-Clients"
  • most turnover --> most important
  • goal: increasing efficiency by focusing on A-Clients/ Products
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What is the Deviation Analysis?

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  • compare turnover of different years with each other and determine the deviations
  • see which client/ product helps the company to grow
  • decide to take corrective actions
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Why is Controlling needed?

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  • human beings don´t tell from themselves that they are underachieving
  • increasing complexity of industrial corporate structures
  • competitive pressure
  • ensure future planning with best resources
  • take corrective actions and prevent false decisions in the future
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Q:

Function of the Manager

A:
  • operates the business
  • responsible for the result
Q:

Function of the Controller

A:
  • has economic authority 
  • responsible for the transparency of the result
  • designs and maintains the control systems
  • secures and provides necessary data and information
  • economical advisor
Q:

What does the Economic Maximum Principle mean?

A:

maximum goal should be generated with limited resources

Q:

What is the Process of Control?

A:

1. Establish Performance objectives and standards

2. measure actual performance 

3. compare actual performance with defined standards --> variance analysis

4. take necessary actions

Q:

How to set up goals?

A:
  • competitor analysis
  • SWOT
  • checking previous operformance 
  • Market --> potential etc.
  • customer analysis --> interests, location etc.
  • ~around September/ October
Mehr Karteikarten anzeigen
Q:

Why is Controlling important/ further features of controlling?


A:
  • improves performance by improving motivation through praise and recognition
  • without Controlling you don´t know if you achieved your goals
  • works well for ambitious employees, lazy ones feel pressurized --> discipline and order
  • judging of accuracy of standards
  • minimize errors
  • achieve organizational goals
Q:

What are the main problems of Controlling?

A:
  • interfaces --> connections between persons and departments
  • target competitions e.g. between production and sales
Q:

What is strategic Controlling?

A:
  • trying to plan or forecast the future 
  • more than 5 years
  • strengths/ weaknesses, chances/ risks
  • ensure continuity of the company
  • environment and enterprises
Q:

What is operative Controlling?

A:
  • more on corrections focused --> KPIs
  • 1-5 years
  • profitability, efficiency
  • expense/ revenue, Cost/ service
Q:

What is the ABC-Analysis?

A:
  • categorizing objects according to their importance
  • e.g. which clients/ products are mainly participating on the company´s turnover --> "A-Clients"
  • most turnover --> most important
  • goal: increasing efficiency by focusing on A-Clients/ Products
Q:

What is the Deviation Analysis?

A:
  • compare turnover of different years with each other and determine the deviations
  • see which client/ product helps the company to grow
  • decide to take corrective actions
Q:

Why is Controlling needed?

A:
  • human beings don´t tell from themselves that they are underachieving
  • increasing complexity of industrial corporate structures
  • competitive pressure
  • ensure future planning with best resources
  • take corrective actions and prevent false decisions in the future
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