an der Hochschule Ansbach | Karteikarten & Zusammenfassungen

Lernmaterialien für Interkulturelle Kompetenz 2 an der Hochschule Ansbach

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TESTE DEIN WISSEN

To which serious management problems may cultural differences lead?

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TESTE DEIN WISSEN
  • missunderstandings
  • legal consequences
  • failed cooperation 

--> economic losses

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TESTE DEIN WISSEN

What is diversity in the workplace?

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Diversity is viewed more as the way a company responds to its workforce. It's the difference that makes every person unique!

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How can multicultural diversity be described?

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Multicultural diversity is considered a trait of workplace diversity and understanding the cultural competency of the organization

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What is the problem with most of the intercultural training?

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TESTE DEIN WISSEN

Intercultural guidebooks often focus on etiquette, pitfalls and knowledge of dos and don’ts while business across cultures is mostly aggravated by differences in norms, values and basic assumptions

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TESTE DEIN WISSEN

Name the 5 dimensions of Kluckhohn & Strodtbecks concept

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  1. Human nature
  2. Relationship with Nature
  3. Relationship with People
  4. Human Activity
  5. Time orientation
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TESTE DEIN WISSEN

Why is it a problem, that intercultural management research is dominated by US-based researchers?

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TESTE DEIN WISSEN
  • more than two thirds of all studies in the field of international management originate in North America and the U.K. (Top 3. US, UK, Canada) 
  • some countries are often even ignored (e.g Afghanistan, Laos, Yemen, Uruguay, Iceland)
  • several countries have only rarely, or never at all, been studied (Hong Kong, South Afrika, Taiwan)
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What is the basic assumption of the concept of Kluckhohn & Strodtbeck?

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TESTE DEIN WISSEN

Every man is in a certain aspect like all, some and no other men

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By which kinds of cultures can individuals be influenced?

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TESTE DEIN WISSEN

• National cultures (e.g., German culture, French culture, etc.)

• Corporate cultures (e.g., Siemens culture, Adidas culture, etc.) 

• Industry cultures (heavy industry vs. service culture) 

• Craft cultures (technical vs. commercial culture) 

• Age/Generation cultures (e.g., “baby boomers”, “Generation Golf”, “Generation Y”) 

• Gender cultures (masculine vs. feminine culture) 

• Department cultures (e.g., R&D vs. marketing) 

• ...

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TESTE DEIN WISSEN

Name Erin Meyer's eight cultural variations

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TESTE DEIN WISSEN
  1. Low-Context vs. High-Context
  2. Direct Feedback vs. indirect negative Feedback
  3. Persuading: Principles first vs. Applications-First
  4. Leading: Egalitarian vs. Hierarchical
  5. Deciding: Consensual vs. Top-Down
  6. Trusting: Task-Based vs. Relationship based
  7. Disagreeing: Confrontational vs. avoids Confrontation
  8. Scheduling: Linear-Time vs. Flexible-Time
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Name the 7 Dimensions of Trompenaars and Hampden-Turner

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• Universalism vs particularism. 

• Individualism vs communitarianism. 

• Specific vs diffuse 

• Neutral vs emotional. 

• Achievement vs ascription. 

• Sequential time vs synchronous time. 

• Internal direction vs outer direction.

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What strategies and skills that lead to the improvement may help to overcome intercultural miscommunication?


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TESTE DEIN WISSEN


  • Knowing Ourselves

  • Appreciating Similarities and Respecting Differences

  • Developing Empathy

  • Keeping an Open Mind


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TESTE DEIN WISSEN

Name 12 suggestions for the use of interpreters in intercultural communication


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TESTE DEIN WISSEN
  1. Make sure that the interpreter is impartial and does not take sides. When in doubt, bring your own translator with you.

  2. Engage your counterpart (and not the interpreter) to study his/her non- verbal language.


  3. Avoid humor and colloquial terms which might be misunderstood in another culture.

  4. Be particularly careful with numbers. “2,567” is not the same in Germany and the U.S.

  5. Avoid using terms from other languages. Don’t expect an interpreter who speaks German and Chinese to speak English as well.


  6. Try to illustrate your ideas with images. Pictures are often easier to understand in another cultural context than words.


  7. Don’t interrupt the interpreter. Wait until he/she has translated all which has been said.

  8. Double-check if the translator has precisely said what you and your counter- part have aimed to say (e.g., by queries such as “did you really mean that...”)

  9. Use short sentences and avoid difficult grammatical structures.

  10.  Plan for twice as much time.

  11. Make a break after 3-4 sentences and allow the interpreter to translate them. The longer your expressions are, the more meaning may be lost during translation.

  12. It is always useful if one member of your team has at least basic knowledge of the foreign language. Potential misunderstandings and biases may be recognized much more easily.
















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Beispielhafte Karteikarten für deinen Interkulturelle Kompetenz 2 Kurs an der Hochschule Ansbach - von Kommilitonen auf StudySmarter erstellt!

Q:

To which serious management problems may cultural differences lead?

A:
  • missunderstandings
  • legal consequences
  • failed cooperation 

--> economic losses

Q:

What is diversity in the workplace?

A:

Diversity is viewed more as the way a company responds to its workforce. It's the difference that makes every person unique!

Q:

How can multicultural diversity be described?

A:

Multicultural diversity is considered a trait of workplace diversity and understanding the cultural competency of the organization

Q:

What is the problem with most of the intercultural training?

A:

Intercultural guidebooks often focus on etiquette, pitfalls and knowledge of dos and don’ts while business across cultures is mostly aggravated by differences in norms, values and basic assumptions

Q:

Name the 5 dimensions of Kluckhohn & Strodtbecks concept

A:
  1. Human nature
  2. Relationship with Nature
  3. Relationship with People
  4. Human Activity
  5. Time orientation
Mehr Karteikarten anzeigen
Q:

Why is it a problem, that intercultural management research is dominated by US-based researchers?

A:
  • more than two thirds of all studies in the field of international management originate in North America and the U.K. (Top 3. US, UK, Canada) 
  • some countries are often even ignored (e.g Afghanistan, Laos, Yemen, Uruguay, Iceland)
  • several countries have only rarely, or never at all, been studied (Hong Kong, South Afrika, Taiwan)
Q:

What is the basic assumption of the concept of Kluckhohn & Strodtbeck?

A:

Every man is in a certain aspect like all, some and no other men

Q:

By which kinds of cultures can individuals be influenced?

A:

• National cultures (e.g., German culture, French culture, etc.)

• Corporate cultures (e.g., Siemens culture, Adidas culture, etc.) 

• Industry cultures (heavy industry vs. service culture) 

• Craft cultures (technical vs. commercial culture) 

• Age/Generation cultures (e.g., “baby boomers”, “Generation Golf”, “Generation Y”) 

• Gender cultures (masculine vs. feminine culture) 

• Department cultures (e.g., R&D vs. marketing) 

• ...

Q:

Name Erin Meyer's eight cultural variations

A:
  1. Low-Context vs. High-Context
  2. Direct Feedback vs. indirect negative Feedback
  3. Persuading: Principles first vs. Applications-First
  4. Leading: Egalitarian vs. Hierarchical
  5. Deciding: Consensual vs. Top-Down
  6. Trusting: Task-Based vs. Relationship based
  7. Disagreeing: Confrontational vs. avoids Confrontation
  8. Scheduling: Linear-Time vs. Flexible-Time
Q:

Name the 7 Dimensions of Trompenaars and Hampden-Turner

A:

• Universalism vs particularism. 

• Individualism vs communitarianism. 

• Specific vs diffuse 

• Neutral vs emotional. 

• Achievement vs ascription. 

• Sequential time vs synchronous time. 

• Internal direction vs outer direction.

Q:


What strategies and skills that lead to the improvement may help to overcome intercultural miscommunication?


A:


  • Knowing Ourselves

  • Appreciating Similarities and Respecting Differences

  • Developing Empathy

  • Keeping an Open Mind


Q:

Name 12 suggestions for the use of interpreters in intercultural communication


A:
  1. Make sure that the interpreter is impartial and does not take sides. When in doubt, bring your own translator with you.

  2. Engage your counterpart (and not the interpreter) to study his/her non- verbal language.


  3. Avoid humor and colloquial terms which might be misunderstood in another culture.

  4. Be particularly careful with numbers. “2,567” is not the same in Germany and the U.S.

  5. Avoid using terms from other languages. Don’t expect an interpreter who speaks German and Chinese to speak English as well.


  6. Try to illustrate your ideas with images. Pictures are often easier to understand in another cultural context than words.


  7. Don’t interrupt the interpreter. Wait until he/she has translated all which has been said.

  8. Double-check if the translator has precisely said what you and your counter- part have aimed to say (e.g., by queries such as “did you really mean that...”)

  9. Use short sentences and avoid difficult grammatical structures.

  10.  Plan for twice as much time.

  11. Make a break after 3-4 sentences and allow the interpreter to translate them. The longer your expressions are, the more meaning may be lost during translation.

  12. It is always useful if one member of your team has at least basic knowledge of the foreign language. Potential misunderstandings and biases may be recognized much more easily.
















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