MC an der FOM Hochschule Für Oekonomie & Management | Karteikarten & Zusammenfassungen

Lernmaterialien für MC an der FOM Hochschule für Oekonomie & Management

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TESTE DEIN WISSEN

NO.1 For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?

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TESTE DEIN WISSEN

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web
collaboration licenses and video licenses


Lösung ausblenden
TESTE DEIN WISSEN

To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

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TESTE DEIN WISSEN

Preferred Edition with VMPro


Lösung ausblenden
TESTE DEIN WISSEN

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client.
Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

Lösung anzeigen
TESTE DEIN WISSEN

Avaya one-X Communicator for Mac


Lösung ausblenden
TESTE DEIN WISSEN

NO.2 One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory
Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be
used to In addition to Name, Full Name, and extension, what other field can be synchronized?

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TESTE DEIN WISSEN

Email address


Lösung ausblenden
TESTE DEIN WISSEN

7 Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to
change some of the 50 standard reports?

Lösung anzeigen
TESTE DEIN WISSEN

Recording Library


Lösung ausblenden
TESTE DEIN WISSEN

Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

Lösung anzeigen
TESTE DEIN WISSEN

J179


Lösung ausblenden
TESTE DEIN WISSEN

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya
Contact Center Select (ACCS)?

Lösung anzeigen
TESTE DEIN WISSEN

one-X Agent


Lösung ausblenden
TESTE DEIN WISSEN

NO.16 With Avaya Equinox Meetings online is the maximum number of participants for a Preferred
VMR?

Lösung anzeigen
TESTE DEIN WISSEN

50 participants


Lösung ausblenden
TESTE DEIN WISSEN

NO.19 With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?

Lösung anzeigen
TESTE DEIN WISSEN

The JBM24/JEM24 button module


Lösung ausblenden
TESTE DEIN WISSEN

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to
access their IP Office'".
Which two soft clients would you recommend? (Choose two.)

Lösung anzeigen
TESTE DEIN WISSEN

Avaya IX Workplace Web Client


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TESTE DEIN WISSEN

NO.21 With Avaya Spaces, which statement is true about the what users can do?


Lösung anzeigen
TESTE DEIN WISSEN

Guest level users can only text chat other users.


Lösung ausblenden
TESTE DEIN WISSEN

NO.22 Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard
templates?

Lösung anzeigen
TESTE DEIN WISSEN

Realtime


Lösung ausblenden
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Beispielhafte Karteikarten für deinen MC Kurs an der FOM Hochschule für Oekonomie & Management - von Kommilitonen auf StudySmarter erstellt!

Q:

NO.1 For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?

A:

A. Audio collaboration plus point-to-point video calls and web collaboration that requires web
collaboration licenses and video licenses


Q:

To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A:

Preferred Edition with VMPro


Q:

Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client.
Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

A:

Avaya one-X Communicator for Mac


Q:

NO.2 One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory
Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be
used to In addition to Name, Full Name, and extension, what other field can be synchronized?

A:

Email address


Q:

7 Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to
change some of the 50 standard reports?

A:

Recording Library


Mehr Karteikarten anzeigen
Q:

Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?

A:

J179


Q:

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya
Contact Center Select (ACCS)?

A:

one-X Agent


Q:

NO.16 With Avaya Equinox Meetings online is the maximum number of participants for a Preferred
VMR?

A:

50 participants


Q:

NO.19 With the Avaya J100 Series IX IP phones, which feature requires PoE Class 2?

A:

The JBM24/JEM24 button module


Q:

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to
access their IP Office'".
Which two soft clients would you recommend? (Choose two.)

A:

Avaya IX Workplace Web Client


Q:

NO.21 With Avaya Spaces, which statement is true about the what users can do?


A:

Guest level users can only text chat other users.


Q:

NO.22 Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard
templates?

A:

Realtime


MC

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