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Lernmaterialien für Intercultural Awareness an der Fachhochschule Aachen

Greife auf kostenlose Karteikarten, Zusammenfassungen, Übungsaufgaben und Altklausuren für deinen Intercultural Awareness Kurs an der Fachhochschule Aachen zu.

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Power Distance

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TESTE DEIN WISSEN

degree to which members of a collective expect power to be distributed equally

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Cultural variables

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> Attitudes (ethnocentric and sterotypical --> noise)

- Socio-type: accurately describing members of a group by traits
> Social organization (nations, tribes, religious sects, professions)
> Thought patterns (logical prgession of reasoning)
> Roles (perception of manager´s role)
> Language (spoken or written; can be a barrier diffculty in understanding, local idioms, body language, poor translation)
> Non-verbal communication
> Time

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TESTE DEIN WISSEN

Careful encoding

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TESTE DEIN WISSEN

use words, pictures, gestures appropriate to receiver

avoid idioms and regional sayings

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TESTE DEIN WISSEN

Power Distance

large/ high

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TESTE DEIN WISSEN

employees believe supervisors are right even when they are wrong

employees do not take the initiative

Steep hierarchy
Unequal power distribution
Autocratic management style

Russia, China

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Uncertainty Avoidance

High

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employees tend to stay with their firms for a long time

resistant to organizational change

Formal rules required
Prefer details, specific plans
Less tolerant of deviant ideas
Consensus seeking
Minimise risk

Europe, Russia, S. America


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Uncertainty Avoidance

Low

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Highly mobile

The fewer rules, the better
Tolerate generalisation
Tolerate deviance

Seek individual opinions
Approve of risk taking

China, USA, Canada, UK, Scandinavia


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Uncertainty Avoidance


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TESTE DEIN WISSEN

extent to which people in a society feel threatened by ambiguous situations (Deresky)

degree to which members of a society feel threatened by ambiguity and are reluctant to take risks (Ball)

Potential Problems:

Frustration over given tasks

Fear of change

Loyalty

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Individualism vs. Collectivism

Individualism

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look after people in exchange for loyalty

Self-oriented
Personal success is important
Emotionally independent of company
Group = society

Modern society

USA, Germany, Australia, Scandiavia

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Individualism vs. Collectivism

Collectivism

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TESTE DEIN WISSEN

people look after themselves and their families

Group-oriented
Relationships are deemed important
Emotionally dependent on company
Group = community
Traditional society

China, Latin America

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Masculinity vs. Femininity

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TESTE DEIN WISSEN

degree of typical ‘masculine’ or ‘feminine’ values in a society (Deresky)

Potential Problems:

‘Achievement’

Motivation

Gender roles

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TESTE DEIN WISSEN

Masculinity vs. Femininity

Masculinity

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emphasis on assertiveness
acquisition of money and status
achievement of visible and symbolic organizational rewards

Ego oriented
Money & achievement are important
‘Live to work’
Large gender wage gap
Fewer women in management
Failing is a disaster

Germany, China, USA, 


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TESTE DEIN WISSEN

Individualism vs. Collectivism

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TESTE DEIN WISSEN

tendency of people to look after themselves and their immediate family only and neglect the needs of society (Deresky)

Potential Problems:

General potential for misunderstandings
Behaviour may be interpreted wrongly
Loyalty towards company

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Q:

Power Distance

A:

degree to which members of a collective expect power to be distributed equally

Q:

Cultural variables

A:

> Attitudes (ethnocentric and sterotypical --> noise)

- Socio-type: accurately describing members of a group by traits
> Social organization (nations, tribes, religious sects, professions)
> Thought patterns (logical prgession of reasoning)
> Roles (perception of manager´s role)
> Language (spoken or written; can be a barrier diffculty in understanding, local idioms, body language, poor translation)
> Non-verbal communication
> Time

Q:

Careful encoding

A:

use words, pictures, gestures appropriate to receiver

avoid idioms and regional sayings

Q:

Power Distance

large/ high

A:

employees believe supervisors are right even when they are wrong

employees do not take the initiative

Steep hierarchy
Unequal power distribution
Autocratic management style

Russia, China

Q:

Uncertainty Avoidance

High

A:

employees tend to stay with their firms for a long time

resistant to organizational change

Formal rules required
Prefer details, specific plans
Less tolerant of deviant ideas
Consensus seeking
Minimise risk

Europe, Russia, S. America


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Q:

Uncertainty Avoidance

Low

A:

Highly mobile

The fewer rules, the better
Tolerate generalisation
Tolerate deviance

Seek individual opinions
Approve of risk taking

China, USA, Canada, UK, Scandinavia


Q:

Uncertainty Avoidance


A:

extent to which people in a society feel threatened by ambiguous situations (Deresky)

degree to which members of a society feel threatened by ambiguity and are reluctant to take risks (Ball)

Potential Problems:

Frustration over given tasks

Fear of change

Loyalty

Q:

Individualism vs. Collectivism

Individualism

A:

look after people in exchange for loyalty

Self-oriented
Personal success is important
Emotionally independent of company
Group = society

Modern society

USA, Germany, Australia, Scandiavia

Q:

Individualism vs. Collectivism

Collectivism

A:

people look after themselves and their families

Group-oriented
Relationships are deemed important
Emotionally dependent on company
Group = community
Traditional society

China, Latin America

Q:

Masculinity vs. Femininity

A:

degree of typical ‘masculine’ or ‘feminine’ values in a society (Deresky)

Potential Problems:

‘Achievement’

Motivation

Gender roles

Q:

Masculinity vs. Femininity

Masculinity

A:

emphasis on assertiveness
acquisition of money and status
achievement of visible and symbolic organizational rewards

Ego oriented
Money & achievement are important
‘Live to work’
Large gender wage gap
Fewer women in management
Failing is a disaster

Germany, China, USA, 


Q:

Individualism vs. Collectivism

A:

tendency of people to look after themselves and their immediate family only and neglect the needs of society (Deresky)

Potential Problems:

General potential for misunderstandings
Behaviour may be interpreted wrongly
Loyalty towards company

Intercultural Awareness

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