Organizational Behaviour at Universität Tübingen | Flashcards & Summaries

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Lernmaterialien für Organizational Behaviour an der Universität Tübingen

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TESTE DEIN WISSEN
How do we know things about Organizational Behaviour? 
=>Methods of knowing
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TESTE DEIN WISSEN
•Experience (based on experience derive knowledge)

•Intuition (based on what you think can happen, you build knowledge/ decide)

•Authority (based on what someone above you says)

•Science (based on scientific knowledge)
Lösung ausblenden
TESTE DEIN WISSEN
The ideal setup for scientific knowledge?
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TESTE DEIN WISSEN
1. Sylized facts
=>sth. what could explain certain relationship which hasnt been considered before

2. Theory 
=>based on 1. check underlying theoretical implications and relationships that exist

3. Hypotheses
=>if x changes, y changes/ or pos./neg. relationship

4. Empirical Evidence 
=>collecting & analyzing data

5. Verification
=>in certain extent will be able to verify
Lösung ausblenden
TESTE DEIN WISSEN
How is job performace described?
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TESTE DEIN WISSEN
=Value of the set of behaviours that contribute (positive or negative) to organizational goal accomplishment (not consequences, but behaviour itself)
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TESTE DEIN WISSEN
Task performance is typically a mix of?

ADDED AFTERWARDS: What is task performance?
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TESTE DEIN WISSEN
Task performance
=behaviours transforming organizational rescources into goods/ services


•Routine task performance (basic)

•Adaptive task performance (adapt situational)

•Creative task performance (be creative and generate sth. very new)
Lösung ausblenden
TESTE DEIN WISSEN
What tools do organizations use to manage job performance among employees?


Lösung anzeigen
TESTE DEIN WISSEN
•MBO=Management by objectives

•360-degree feedback (ask multiple persons)

•Social networking systems (facebook-like software in company where workers can rate each other)

•Behaviourally anchored rating scales (BARS)
(rate people based on different typed of behaviour (in a scale) -> in comparison to an indentified TOP-employee)

•Forced rankings
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TESTE DEIN WISSEN
How is Organizational Commitment defined?
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TESTE DEIN WISSEN
=desire of an employee to remain a member of an organizations

3 forms
•Affective, Continuance and Normative Commitment
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TESTE DEIN WISSEN
What is Normative Commitment?
=>Why would you stay and how would you feeld if you left anyway?
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TESTE DEIN WISSEN
=a desire on the part of an employee to remain a part/ member of an organization because of a feeling of obligation

=>you stay because you should/ care
=>you would feel bad because you think you owe loyalty to the organization, would feel not right leaving
Lösung ausblenden
TESTE DEIN WISSEN
 Which potential responses to negative events does the Exit-Voice-Loyalty-Neglect-Modell contain?
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TESTE DEIN WISSEN
EXIT
=>ending or restricting organizational membership

VOICE
=>constructive response-> individual attempts to improve situation

LOYALTY
=>passive response -> employee remains supportive while hoping for improvement 

NEGLECT
=>interest + effort in the job is reduced
Lösung ausblenden
TESTE DEIN WISSEN
What defines Withdrawal?
=>how does this affect commitment?
=>what results did studies expose?
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TESTE DEIN WISSEN
=set of actions employees perform to avoid work situation

=>negative correlation: 
low commitment if withdrawal is high
=>study: 51% of time working, 49% withdrawal (coffe breaks, personal things…)
Lösung ausblenden
TESTE DEIN WISSEN
How can employees be motivated to be more commited to the organization?
Lösung anzeigen
TESTE DEIN WISSEN
Employees are more commited/ fostered when employers are commited to them

•protect job security 
•provide rewards
•improve work conditions
•minimize politics
Lösung ausblenden
TESTE DEIN WISSEN
How is job satisfaction defined?
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TESTE DEIN WISSEN
=pleasureable emotional state resulting from the appraisal of one‘s job or job experiences

=>based on cognition and affect (affect colors cognition, and vice-versa)
Lösung ausblenden
TESTE DEIN WISSEN
What is Organizational Behaviour?
Lösung anzeigen
TESTE DEIN WISSEN
=field of study to understand, explain and improve the attitudes and behaviours of persons and groups in organisations
Lösung ausblenden
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Q:
How do we know things about Organizational Behaviour? 
=>Methods of knowing
A:
•Experience (based on experience derive knowledge)

•Intuition (based on what you think can happen, you build knowledge/ decide)

•Authority (based on what someone above you says)

•Science (based on scientific knowledge)
Q:
The ideal setup for scientific knowledge?
A:
1. Sylized facts
=>sth. what could explain certain relationship which hasnt been considered before

2. Theory 
=>based on 1. check underlying theoretical implications and relationships that exist

3. Hypotheses
=>if x changes, y changes/ or pos./neg. relationship

4. Empirical Evidence 
=>collecting & analyzing data

5. Verification
=>in certain extent will be able to verify
Q:
How is job performace described?
A:
=Value of the set of behaviours that contribute (positive or negative) to organizational goal accomplishment (not consequences, but behaviour itself)
Q:
Task performance is typically a mix of?

ADDED AFTERWARDS: What is task performance?
A:
Task performance
=behaviours transforming organizational rescources into goods/ services


•Routine task performance (basic)

•Adaptive task performance (adapt situational)

•Creative task performance (be creative and generate sth. very new)
Q:
What tools do organizations use to manage job performance among employees?


A:
•MBO=Management by objectives

•360-degree feedback (ask multiple persons)

•Social networking systems (facebook-like software in company where workers can rate each other)

•Behaviourally anchored rating scales (BARS)
(rate people based on different typed of behaviour (in a scale) -> in comparison to an indentified TOP-employee)

•Forced rankings
Mehr Karteikarten anzeigen
Q:
How is Organizational Commitment defined?
A:
=desire of an employee to remain a member of an organizations

3 forms
•Affective, Continuance and Normative Commitment
Q:
What is Normative Commitment?
=>Why would you stay and how would you feeld if you left anyway?
A:
=a desire on the part of an employee to remain a part/ member of an organization because of a feeling of obligation

=>you stay because you should/ care
=>you would feel bad because you think you owe loyalty to the organization, would feel not right leaving
Q:
 Which potential responses to negative events does the Exit-Voice-Loyalty-Neglect-Modell contain?
A:
EXIT
=>ending or restricting organizational membership

VOICE
=>constructive response-> individual attempts to improve situation

LOYALTY
=>passive response -> employee remains supportive while hoping for improvement 

NEGLECT
=>interest + effort in the job is reduced
Q:
What defines Withdrawal?
=>how does this affect commitment?
=>what results did studies expose?
A:
=set of actions employees perform to avoid work situation

=>negative correlation: 
low commitment if withdrawal is high
=>study: 51% of time working, 49% withdrawal (coffe breaks, personal things…)
Q:
How can employees be motivated to be more commited to the organization?
A:
Employees are more commited/ fostered when employers are commited to them

•protect job security 
•provide rewards
•improve work conditions
•minimize politics
Q:
How is job satisfaction defined?
A:
=pleasureable emotional state resulting from the appraisal of one‘s job or job experiences

=>based on cognition and affect (affect colors cognition, and vice-versa)
Q:
What is Organizational Behaviour?
A:
=field of study to understand, explain and improve the attitudes and behaviours of persons and groups in organisations
Organizational Behaviour

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