Management Concepts at Universität Duisburg-Essen

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Study with flashcards and summaries for the course Management Concepts at the Universität Duisburg-Essen

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Control systems

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Market control

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Clan control

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Bureaucratic control

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

External control

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Internal control

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Opportnity situation

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Problem situations

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Output standards

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Input standards

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Controlling process

Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Balanced Scorecard

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Exemplary flashcards for Management Concepts at the Universität Duisburg-Essen on StudySmarter:

Management Concepts

Control systems

o Remuneration & Benefits

o Discipline
o Information & financial controls (Liquidity, Leverage, Asset management,

profitability)
o Purchasing controlso Inventory control
o Quality control

Management Concepts

Market control

influence of market competition on the behavior of organisations

and their members

Management Concepts

Clan control

influences behavior through norms and expectations set by

organizational culture (people share values)

Management Concepts

Bureaucratic control

classic form of external control -> authorities, procedures,

policies, laws and regulations govern behavior of organisation

Management Concepts

External control

occurs through direct supervision or administrative systems such as rules and procedures

Management Concepts

Internal control

occurs through self-discipline and self-control

Management Concepts

Opportnity situation

actual performance is above standard

Management Concepts

Problem situations

actual performance is below standard

Management Concepts

Output standards

quantity, quality, cost, time

Management Concepts

Input standards

measure work efforts that go into a performance task

Management Concepts

Controlling process

1. Establish objectives and standards

2. Measure actual perfomance

3. Compare results with objectives and standards

4. Take corrective action

Management Concepts

Balanced Scorecard

Divides organisational performance in financial (How should we appear to our shareholders?), customer service (How should we appear to our customers?), internal process (At what internal business processes should we excel?), and innovation and learning areas (How will we sustain our ability to change and improve?)

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