Strategisches IT-Management at TU München

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Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Name the 3 Tasks of the CIO

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Name the 4 challenges that have to be faced when managing application landscapes

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Describe the Anti-Pattern: Don’t build an ivory tower

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Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

What was/is the problem with internal IT service providers?

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Name the goals of EAM

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Typical distribution of time and effort over project phases.

Rank these phases from low to high for time and effort.


Definition, Detail specification & Design, Implementation, Rollout

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Name the Phases of the portfolio management process

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Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Describe the Agile EA management principles

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Key topics of IT governance?

Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Make or buy Matrix

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Name the three EA models used by EAM

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Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

The organizational trend has followed the changing role of IT. Name the 5 Phases/Roles od IT over the years.

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Exemplary flashcards for Strategisches IT-Management at the TU München on StudySmarter:

Strategisches IT-Management

Name the 3 Tasks of the CIO

Innovation: Business / IT Alignment, Technology Advancement


Integrity: Architecture, Portfolio, Process Integration, Design Standards, IT Process Discipline, Quality Assurance, Risk Management


Efficiency: Vendor Management, Outsourcing, Performance Monitoring

Strategisches IT-Management

Name the 4 challenges that have to be faced when managing application landscapes

IT lies in dense fog
- Business and management criticize low cost/benefit transparency of IT
- Each IT project starts with an analysis of systems and interfaces
- Repeated Excel-surveys regarding security, compliance, …


Lack of interest on the part of business and management
- No familiarization with terms and notions of IT
- No explication of business strategies and goals (e.g. capability maps, KPIs)


Unclear responsibilities
- No sustainable documentation of process-, application-, interface-, service- and domain-ownership
- No binding rights & obligations for IT and business


Agility of IT doesn’t keep pace with the increasing business dynamics
SITM

Strategisches IT-Management

Describe the Anti-Pattern: Don’t build an ivory tower

Usual process:
1. EA initiatives are set up as a project
2. EA responsibilities and knowledge are centralized (e.g. in a single division)


Observation:
§ Models are build without talking to other stakeholder
§ Terminology is not clear
§ Benefits are not demonstrated


Recommendation:
§ Start to establish a shared language
§ Bring information demand and supply together
§ Demonstrate quick wins
§ Establish EA processes

Strategisches IT-Management

What was/is the problem with internal IT service providers?

Low state-of-the-art

Poor leadership

Low performance incentives

Strategisches IT-Management

Name the goals of EAM

Increase coherence

Increase transparency

Manage and reduce (IT) complexity (redundancy, heterogeneity, size)

Identify, assess and manage security risks

Ensure and document legal compliance

Increase disaster tolerance

Increase top management satisfaction

Foster innovation

Increase flexibility

Strategisches IT-Management

Typical distribution of time and effort over project phases.

Rank these phases from low to high for time and effort.


Definition, Detail specification & Design, Implementation, Rollout

Definition, Rollout, Detail specification & Design, Implementation


Strategisches IT-Management

Name the Phases of the portfolio management process

1. Idea generation

2. Project proposal evaluation

3. Scenario development

4. Portfolio approval

Strategisches IT-Management

Describe the Agile EA management principles

Individuals and interactions over formal processes and tools

- Ensure top management support
- Maintain a good relationship to people form other management areas

Focus on demands of top stakeholders and speak their languages

- A single number or picture is more helpful than 1000 reports
- Communicate, communicate, communicate
- Avoid waste
- Benefit form existing model management processes

Reflect behaviour and adapt to changes

- Iterative and Incremental (one cycle ~12 months)
- Use building blocks and patterns
- Request 360° feedback
- Adapt models and processes
- Continuous collaboration

Strategisches IT-Management

Key topics of IT governance?

Establishment of objectives: rights and responsibilities
Decision making
Compliance
Culture

Strategisches IT-Management

Make or buy Matrix
Importance/proficiency

high/low: Managed Partnering
Low/low: Outsource
Low/high: grow and offer
High/high: make by yourself

Strategisches IT-Management

Name the three EA models used by EAM

A current (as-is) state of the EA reflects the actual architecture (status quo) at a given point in time.


A planned state of the EA is derived from planned and budgeted projects for transforming the EA until a certain point in time.


A target (to-be, envisioned) state of the EA describes an ideal state to be pursued according to the strategies and architectural principles of the organization.

Strategisches IT-Management

The organizational trend has followed the changing role of IT. Name the 5 Phases/Roles od IT over the years.

IT as support function (Central, as a staff department)


IT for increased efficiency (Central, with Corporate CIO)


IT as enabler (Central, with Corporate CIO , Federal) 


IT as driver (Federal)


IT as Disruptor (?)

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