CBME at Saint Louis College | Flashcards & Summaries

Lernmaterialien für CBME an der Saint Louis College

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TESTE DEIN WISSEN

Which of the following statements is FALSE? 

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In the House of Quality, the symbol “o” denotes a strong relationship.

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The situation that occurs when little changes in demand occur, the differences in production and inventory levels becomes increasingly amplified upstream at distribution centers, factories, and suppliers, that results in unnecessary costs and problems in managing material flow is known as: 

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simulation.

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Which of the following is an example of a service provider? 

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A bank

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TESTE DEIN WISSEN

Which of the following statements is FALSE? 

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Since quality relates to goods or services, both only for-profit and non-profit organizations can benefit from adopting performance excellence procedures.

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Frederick W. Taylor’s concept of _____ greatly influenced the nature of quality in manufacturing organizations. 

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scientific management

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In 1992, in cooperation with deans of business and engineering departments of major universities, and recognized consultants, the chairs and CEOs of nine major U.S. corporations endorsed a definition of _____ as a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost. 

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total quality

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Which of the following statements is TRUE? 

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The mechanical organizational model assumes that systems goals such as the need to survive displace performance goals, such as profit.

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Which of the following statements is TRUE? 

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All of the given


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A manager who is considered a Theory X manager is likely to believe that: 

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workers dislike work and require close supervision and control.

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_____ introduced statistical quality control to Japanese workers after World War II as part of General MacArthur’s rebuilding program.

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Edwards Deming and Joseph Juran

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Which of the following TQ principles was the TQ quality initially based on? 

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Continuous improvement

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All of the following are stages in a learning cycle EXCEPT 

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All of the given

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Q:

Which of the following statements is FALSE? 

A:

In the House of Quality, the symbol “o” denotes a strong relationship.

Q:

The situation that occurs when little changes in demand occur, the differences in production and inventory levels becomes increasingly amplified upstream at distribution centers, factories, and suppliers, that results in unnecessary costs and problems in managing material flow is known as: 

A:

simulation.

Q:

Which of the following is an example of a service provider? 

A:

A bank

Q:

Which of the following statements is FALSE? 

A:

Since quality relates to goods or services, both only for-profit and non-profit organizations can benefit from adopting performance excellence procedures.

Q:

Frederick W. Taylor’s concept of _____ greatly influenced the nature of quality in manufacturing organizations. 

A:

scientific management

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Q:

In 1992, in cooperation with deans of business and engineering departments of major universities, and recognized consultants, the chairs and CEOs of nine major U.S. corporations endorsed a definition of _____ as a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost. 

A:

total quality

Q:

Which of the following statements is TRUE? 

A:

The mechanical organizational model assumes that systems goals such as the need to survive displace performance goals, such as profit.

Q:

Which of the following statements is TRUE? 

A:

All of the given


Q:

A manager who is considered a Theory X manager is likely to believe that: 

A:

workers dislike work and require close supervision and control.

Q:

_____ introduced statistical quality control to Japanese workers after World War II as part of General MacArthur’s rebuilding program.

A:

Edwards Deming and Joseph Juran

Q:

Which of the following TQ principles was the TQ quality initially based on? 

A:

Continuous improvement

Q:

All of the following are stages in a learning cycle EXCEPT 

A:

All of the given

CBME

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