Qualitätsmanagement at RWTH Aachen

Understanding of certain facts and processes; Creates meaning of data by enriching it with additional context

Aggregation of information and skills in a given field; Knowledge is generated by
connecting different information with each other

Conventionally defined rules of a language according to which individual characters can be combined to form valid expressions and sentences

Semantics deals with the possible meaning of character in terms of content; it understands both the relation between the character and its meaning and the relation between the character and the designated object

Pragmatics refers to the relationship between the characters and its user, meaning the intention the sender has with the information

Quality Controlling supports management by.....

- providing relevant information and
- making entrepreneurial activities transparent.

• Management support
• Goal orientation
• Coordination of planning system, control system, and information system
• Rationality assurance

•  Alignment of all planning and control systems 
• information system: focused on overall quality (products, services, production factors, processes), provides information
• Coordination and alignment of the quality objectives

Consideration of effectiveness of a long-term exploitation of potential

The “Quality Backward Chain” is the feedback loop in the ACQMM. It distributes information from different processes, as well as products in order to steer the process. It is especially important for the operational perspective.

• Descriptive Analytics
• Diagnostic Analytics
• Predictive Analytics
• Prescriptive Analytics

Analyse von Mustern zur Ermittlung von Trends, zur Quantifizierung von Wahrscheinlichkeiten und zur Verringerung von Unsicherheiten.