DSD at Karlsruher Institut für Technologie

Flashcards and summaries for DSD at the Karlsruher Institut für Technologie

Arrow Arrow

It’s completely free

studysmarter schule studium
d

4.5 /5

studysmarter schule studium
d

4.8 /5

studysmarter schule studium
d

4.5 /5

studysmarter schule studium
d

4.8 /5

Study with flashcards and summaries for the course DSD at the Karlsruher Institut für Technologie

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Digital Service

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Design

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Digital Service Design

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Digital Service Design Frameworks

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

User

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Task

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Environment

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Resources

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Goals

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Typical outcomes for interactive systems

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Accessibility

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

Usability

Your peers in the course DSD at the Karlsruher Institut für Technologie create and share summaries, flashcards, study plans and other learning materials with the intelligent StudySmarter learning app.

Get started now!

Flashcard Flashcard

Exemplary flashcards for DSD at the Karlsruher Institut für Technologie on StudySmarter:

DSD

Digital Service

“Digital services” are services, which are obtained and/or arranged through a digital transaction (information, software modules, or consumer goods) over internet protocol

DSD

Design

about solving real-world problems by searching for attractive and practical solutions creating value for the customer

DSD

Digital Service Design

Digital Services Design is holistic and interdisciplinary: 

  • Strategy 
  • Business model 
  • User research 
  • Conceptualization & Prototyping 
  • Technical architecture and implementation 
  • Evaluation

DSD

Digital Service Design Frameworks

  • Human-Centered-Design
  • Scaled Agile Framework (beinhaltet Scrum)
  • ITIL

DSD

User

A person who interacts with an interactive technology in order to perform a task. 


Primary User 

  • a user who uses the interactive system for its intended purpose 
  • Bank customer using a Cash dispenser

Secondary User 

  • a user who carries out support tasks with the interactive system, 
  • Bank employee who restocks a Cash dispenser

Indirect User 

  • user who uses the output of the interactive system, but who does not interact directly with it.
  • Bank customer who receives an electronic Statement

DSD

Task

A set of activities undertaken in order to achieve a specific goal

DSD

Environment

The physical, social and technical conditions in which a user interacts with an interactive system.

DSD

Resources

All means required to use an interactive system. 

  • reusable resources – for example: equipment, information and available human-based and system-based support; 
  • exhaustible resources – for example: time, human effort, financial resources and materials

DSD

Goals

the intended outcome


  • Goals are used in human-centreddesign to express the intention of users on a high level without foreclosing technical solutions. 
  • The concepts “goal” and “user need” are related. 
  • A goal is typically expressed in the form of a condition or state. In contrast, a task is typically expressed in the form of an activity

DSD

Typical outcomes for interactive systems

  • Functionality
  • Accessibility 
  • Usability 
  • User Experience

DSD

Accessibility

is the extent to which an interactive system enables users to interact with it, regardless of their level of vision, hearing, dexterity, cognition, physical mobility, etc

DSD

Usability

The extent to which a system, product, or service can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use


You can not tell whether something is usable without considering

  • the user
  • the goals
  • the task
  • the context

Sign up for free to see all flashcards and summaries for DSD at the Karlsruher Institut für Technologie

Singup Image Singup Image
Wave

Other courses from your degree program

For your degree program DSD at the Karlsruher Institut für Technologie there are already many courses on StudySmarter, waiting for you to join them. Get access to flashcards, summaries, and much more.

Back to Karlsruher Institut für Technologie overview page

Interactive Systems

Personalization and Services

What is StudySmarter?

What is StudySmarter?

StudySmarter is an intelligent learning tool for students. With StudySmarter you can easily and efficiently create flashcards, summaries, mind maps, study plans and more. Create your own flashcards e.g. for DSD at the Karlsruher Institut für Technologie or access thousands of learning materials created by your fellow students. Whether at your own university or at other universities. Hundreds of thousands of students use StudySmarter to efficiently prepare for their exams. Available on the Web, Android & iOS. It’s completely free.

Awards

Best EdTech Startup in Europe

Awards
Awards

EUROPEAN YOUTH AWARD IN SMART LEARNING

Awards
Awards

BEST EDTECH STARTUP IN GERMANY

Awards
Awards

Best EdTech Startup in Europe

Awards
Awards

EUROPEAN YOUTH AWARD IN SMART LEARNING

Awards
Awards

BEST EDTECH STARTUP IN GERMANY

Awards