Useful phrases for E-Mails Opening at Hochschule Kempten

Flashcards and summaries for Useful phrases for E-Mails Opening at the Hochschule Kempten

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Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Giving information

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Asking for information

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Making requests (Um etwas bitten)

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Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Offering help

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Referring to additional documents

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Referring to deliveries

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Referring to payment

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Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Salutation

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Referring to previous contact

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Why are you writing

Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Promising action

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Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Expecting action

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Exemplary flashcards for Useful phrases for E-Mails Opening at the Hochschule Kempten on StudySmarter:

Useful phrases for E-Mails Opening

Giving information

I would like to inform you that...

Useful phrases for E-Mails Opening

Asking for information

Please would you send us information about…




Useful phrases for E-Mails Opening

Making requests (Um etwas bitten)

• We would be grateful if you … (+simple past)

• I would appreciate it if you … (+simple past)

Useful phrases for E-Mails Opening

Offering help

We would be pleased to …


Wir würden uns freuen ...

Useful phrases for E-Mails Opening

Referring to additional documents

• Please find attached…

• Attached you will find...

Useful phrases for E-Mails Opening

Referring to deliveries

When the goods leave:

"Your order will be dispatched on…"


When the goods arrive:

"The goods will be delivered on …"

Useful phrases for E-Mails Opening

Referring to payment

• Our terms of payment are as follows … 

• Our records show that we have not yet received payment for …

Useful phrases for E-Mails Opening

Salutation

When you do not know the name of the recipient:

Dear Sir or Madam


Only write the surname, not the first name

Dear Mr Walton


When it is known that she is married

Dear Mrs Tinker


Neutral way of addressing a woman

Dear Ms Granger

Useful phrases for E-Mails Opening

Referring to previous contact

 I am writing with regard to your email of (date).

Useful phrases for E-Mails Opening

Why are you writing

I am writing in connection with…

Useful phrases for E-Mails Opening

Promising action

• We assure you that we will … 

"Wir versichern, dass wir ..."


• I will contact you as soon as …

Useful phrases for E-Mails Opening

Expecting action

We hope you can settle this matter to our satisfaction.

"Wir hoffen, dass Sie diese Angelegenheit zu unserer Zufriedenheit regeln können."

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