Working Student Costumer Support Spanisch (m/f/d) - StudySmarter
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  • Working Student Costumer Support Spanisch (m/f/d)

Working Student Costumer Support Spanisch (m/f/d)

YOUR ROLE

Do you like variety and love to communicate? As a working student in Customer Support (m/f/d), you will be in direct contact with our customers and will assist the Customer Support in answering all kind of questions. You will be involved in the support of various channels to collect feedback from our users and contribute to the continuous improvement of our product.
The goal: To position StudySmarter as the #1 EdTech startup in the world. This role comes with a lot of responsibility and a lot of potential for your personal development!

  • Responding to received customer inquiries
  • Co-supervision of our feedback channels
  • Structuring user feedback
  • Assistance in the development of expansion projects in support

WHAT YOU NEED TO SUCCEED

  • 🗣You have a very good command of Spanish and English, both written and spoken; knowledge of German is a plus
  • 😎 You are communicative, love the contact with people and are always on the lookout for the best solution for our customers
  • 🚀You like to work goal-oriented and focused to improve your work further
  • 🙌You are passionate about developing a young start-up and becoming part of our vision of better learning for everyone

What we offer

At StudySmarter, people are at the heart of everything. That’s why we are committed to providing everything you need to excel in your job, ensuring physical and mental health as well as development.

What we offer

Food & Drinks

Fresh fruits, juices, porridge bar, drinks - flatrate.

Modern Office

New offices with high-quality equipment and game zone. Büros mit hochwertiger Ausstattung und Gamezone.

Team Events

Bi-weekly social events and retreats.

Health

Yoga & Meditation room and gym membership discount.

Hybrid Working

Work in the office, from home, or wherever you want.

Shares

You participate in the success of StudySmarter.

Equipment

Select your own equipment. Everything you need.

Development

We pay for your training & courses.

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Lern uns kennen

Sei Teil der Crew!

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Nina Korbelius
SEO Manager
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Richard Delonge
Talent Acquisition
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Simon Hohentanner
Co-Founder and COO
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Jonas Safranek
UX Concepter
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Marinell Falcon
Teamlead English Content
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Max Groetsch
Performance Marketing Manager
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Sinem Altintas
Campaign Manager
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Severin Enzinger
Head of Sales Recruitment
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Dr. Nicole Eckerlein
Teamlead German Content
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Kristin Wohlfeil
Sales Representative
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Nathalie Rieger
Sales Manager
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Carin Neumeier
Talent Acquisition Manager

Open Positions

Join us on our journey. Together, we can change the world! Our team is diverse, ambitious, and smart(er). We’re working in Munich, Berlin, and remote.

What we offer

Tech

Marketing

Sales

Content

HR

Other

Join us

Join 3 million people in learning anywhere, anytime - every day.

FAQ

Das Ausfüllen unseres Bewerbungsformular und das Hochladen eines Lebenslaufs sind in der Regel völlig ausreichend. Bei Initativbewerbungen hilft uns ein kurzes Anschreiben dabei einzuordnen, ob wir eine passende Position für Dich haben.
Solltest Du mehrere Positionen bei StudySmarter interessant finden, freuen wir uns wenn Du das in einem kurzen Anschreiben erwähnst. Multiple Bewerbungen sind nicht nötig.
Nähere Tipps siehst du in der "Tipps zur Bewerbung" Sektion auf dieser Seite. :)